
CUSTOMER CARE
FAQ
A visit includes a visual inspection of the entire aquarium- both filtration and livestock. The algae is cleaned off the glass/acrylic. We drain out a portion of the water and replace it with fresh water. A full water test is performed and chemicals administered (as needed). We have a decoration swap program where we bring new rocks/accessories to your tank and give you a change of scenery each visit.
Yes! Dynamic Tank Designs carries commercial liability with a $2 million limit business insurance, as well as workers compensation policy. We are fully protected for any incidents on your premises. Insurance is very expensive and most insurance companies do not offer our level of protection. Therefore, most of our competitors carry little to no insurance at all.